In this detailed account of the changing role of inspection in public services management, contributors analyze the key debates about the role that inspection plays in increasing public accountability and encouraging services improvements. They show were inspection works and where it does not, and explain the rise of such inspections and the inspection of local governments services, inspection of adult's and children's social care, education systems, health services and criminal justice agencies.
The International Journal of Public Sector Management
The book provides a valuable narrated historical evolution of the different inspection practices for the different public services in the UK. A key reference for future research on inspection in general and on the public service inspection in the UK.
Research, Policy and Planning
A valuable feature of the book is that it has a truly UK-wide scope, the devolved systems of inspection are described for all four jurisdictions and there are active comparisons between the evolving systems... In dealing forthrightly with the issues of inspection, this is a valuable collection of writings that develops a critical awareness and overview... For those wanting to understand more of the origins, theories and practice of inspection, this book is a good place to start.